Job Opportunity: Psychiatrists For Telehealth Consults With Conduit Health

First published April 19, 2017


Australian Telepsychiatry service Conduit Health are seeking Expressions of Interest from Consultant Psychiatrists registered with AHPRA to join their service.


Conduit Health, Telepsychiatry Service. Photo courtesy of Dr Gregory Sam.

Conduit Health was formed when psychiatrist Dr Gregory Sam realised he and his colleagues around Australia needed a solution to serve isolated patients in rural, remote and even residential communities in a high-quality, efficient way. Conduit Health provides services including general psychiatry as well as child and adolescent psychiatry, aged care, and other subspecialties. Benefits of working with Conduit include:

  • job flexibility;

  • working from home;

  • the ability to build your private practice;

  • an electronic medical record service (EMR);

  • all administrative tasks being taken care of (billing, scheduling and typing).

If interested, please contact Sara Ng (Business Development Manager) with your CV, your Expression of Interest and a copy of your qualifications at (at)

Read about founder Dr Greg Sam’s story here. 

Stanford Medicine X Will Stream For Free This Weekend

First published April 18, 2017


One of the benefits of broadband and streaming technology is that hard-to-reach events for medical education can be attended from across the world. Stanford Medicine X is acknowledging this and streaming their live conference on the future of medicine this weekend, all the way from California.

The link to attend is here:

Convert your timezone to match the conference time at this link.

A great interview with one of Stanford Medicine X’s team, Dr Larry Chu, has also been posted here. You can learn about his thoughts on the future of medical education, and how important it is for healthcare workers, consumers and patients to collaborate and communicate across disciplines.

The Singapore-Stanford Biodesign Fellowship is open for applications; read more to apply. 

Read about a young Australian surgical resident who won the Google Impact Prize Challenge with his PhD project, supervised by a Stanford graduate. 

Singapore Stanford Biodesign Paid Fellowship Open for Applications

First published April 17, 2017


If you’ve ever wanted to experience medical innovation in Asia, this opportunity is for you.

The Singapore Stanford Biodesign Fellowship gives clinicians, engineers, developers, designers, and other aspiring healthcare innovators the opportunity to be immersed in a healthcare innovation project for a year. A unique program that unites diverse career pathways, the SSB Fellowship comprises five months at Stanford in America; immersion and project rollout in a Singaporean hospital; and a three-week clinical immersion in another Asian hospital outside of Singapore. Similar to the original Stanford Biodesign Fellowship, a stipend is included for the program’s duration.

Members of the Singapore-Stanford Biodesign Fellowship team. Pic courtesy of SSB.

The clinical theme for the year is selected by SSB’s Board members, challenging participants to develop valuable experience in areas outside their usual training. New ideas are stimulated when an orthopaedic trainee is given an obstetrics focus for the program; similarly, we believe strongly in thinking outside the box to generate better medical solutions.

Some of the program’s previous fellows have gone on to commercialise their projects and been listed on Forbes’ “30 under 30.” There is an option to extend the program for a further period of time after the initial year.

Entries close 2nd May 2017. Preference is given to Singaporean citizens and permanent residents; however, it’s worth a shot if you’re passionate about healthcare and medical technology in Asia. For more information, please visit

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Coming Up This Week: Digital Health Show in Melbourne

First published March 27, 2017

The Digital Health Show has moved to Melbourne this year.

Tickets are available for their Summits (single or two-day passes) and free EXPO passes.

Learn from international and local speakers and presenters about the various ways you can get involved with eHealth in your area.

We were inspired by the Aged Care/Geriatric Medicineinnovations at last year’s event, as well as other highlights which you can read more about here.

Tickets are at

Job Listing: Australian Medical Startup Looking For Doctor

First published February 20, 2017


Surgical doctor Chandrashan Perera’s startup Nebula has recently been funded after its success in the Melbourne Accelerator Program last year. They’re now looking for another doctor to join their team in a paid non-clinical role.

Nebula’s tech solutions aim to help medicine by improving patient engagement with doctors; improving patients’ understanding of their conditions, and helping busy doctors spend more time looking after patients while collecting data for research.

Ideal Requirements:

  • Medical background (junior doctor is suitable, preferably with a surgical interest or background)

  • Amazing people skills including being able to meet with hospital directors, surgeons, insurance companies and so forth

  • Ability to travel frequently throughout Australia

  • Ability to present well at conferences and head up research projects, plus create medical and educational content

This is a varied role that will give you a taste of the startup life, whether you’re wanting a break from studies and fellowship training, or whether you’re deciding to leave clinical medicine fulltime in future to work on healthcare technology solutions. The skills you’d gain would be invaluable for your CV and resume, and would help build networks across the world for better patient care.

If you think you or your friend would be suitable, please contact chandra (at)

The Rest Is Noise

First published January 30, 2017


We’ve borrowed the title of Alex Ross’ work on 20th-century music history to explore the effects of visual noise on user experience (UX).

Think about your hospital’s electronic medical record (EMR or DMR for digital). Think about your state or government’s ehealth websites for registration. Think about your community’s latest app for tracking fitness goals or sleep patterns. If you’re a patient, think about your blood glucose-monitoring diary on your smartphone. How user-friendly do you find them?

That’s the science of User Experience.

If a cafe can create a great user experience through design, why can’t an EMR do the same? Urban Espresso, Coffs Coast. Pic: The Medical Startup

How easily can you find the window you need?

How many sidebars and banner ads pop up or urge you to sign up for something?

If you’re a clinician, how many windows must you enter details and click through before you reach your patient’s details, let alone their blood results from this morning? How irritated do you feel when an alarm byte rings because there are too many dings and sound-effects distracting you from achieving your intention?


When does click-inertia lull you into a false sense of security, so that when another pop-up brings an alert about a patient’s low blood sugar, you idly click and miss it?

How many Windows Explorer tabs must you switch through before you find your Radiology Results window again?

How do tables versus graphs in your app aid or confuse your patient or doctor?

These are some of the issues that a user experience designer must work through and solve when building a tech platform, particularly in the critical stakes of healthcare.  And, just like testing a hypothesis in a clinical trial, an appropriate user population, ideally with randomisation, should be included in the beta-testing, trial and feedback process.

Goals of Optimal User Experience:

  • minimise click-weariness

  • minimise visual noise

  • create a seamless process with inbuilt security

  • make the experience as pleasing for users (patients, loved ones and clinicians) as possible. (We’re going to aim high here; the real word we’re shooting for is joy.)

Look at the world outside of medicine. It’s no coincidence that visually-centred apps like Instagram, Canva and Pinterest are exploding in popularity. The earliest humans first told stories through hieroglyphics and pictures.

And remember, nearly 15% of the world is illiterate. Many are in developed countries.

It is difficult to optimise the UX for everyone in healthcare, but remember, simplicity is just as relevant here as anywhere else.

And perhaps, with machine learning and AI poised to help efficiency, maybe clinicians’ tasks will be filled with less of the mundane and more of the art of medicine.

By the way, did you know that the CEO of Pinterestwas aiming to study medicine?

How do you use human-centred design thinking in your startup or project? How are you testing and evaluating your project’s effectiveness? How are you learning about UX, particularly as a non-tech person? How about as a tech designer learning about healthcare? Comment below or contact us to share.  Sign up to our mailing list if you’d like updates on posts. 

New Year, New Opportunities

First published January 2, 2017


Happy New Year everyone!

We hope you’ve had/are having a wonderful festive season, and look forward to sharing more news with you in 2017.

Here’s an exciting one. Want to be paid to innovate?

The Texas Medical Center (TMC) in Houston has a couple of world-class opportunities for Australian and international startups, individuals, and aspiring digital health innovators.

Read on to find out about opportunities at the world’s largest medical centre, home to a co-working space, Innovation Institute, accelerator (TMCx), Maker Lab, and more.


  1. The TMC Biodesign Innovation Fellowships offer places in two fellowships: Medical Device Innovation, and Digital Health. Applications close mid-January. Learn more at

  2. International BioBridge: partnership between theHealth Informatics Society of Australia (HISA) and the TMC, bringing Australian digital health and medtech startups to Texas for four months. Similar to the Innovation Fellowship, there will be two groups; Digital Health, and Medical Devices (launching later this year). More information is at don’t need to be a medical doctor to apply for these opportunities, allowing anyone the opportunity to create new solutions for a better healthcare future.

    Have you heard of other health tech fellowships and opportunities like these? Have you participated in similar programs before? How have they helped you and your startup? Leave a comment below or sign up to our mailing list for more updates.

Mayo Healthcare and Social Media Summit: Interview with Colleen Young, Community Director for Mayo Clinic Connect’s Online Patient Community

First published November 10, 2016

Colleen Young (@colleen_young on Twitter) is the Community Director of Mayo Clinic Connect, an online community for patients and their loved ones to connect with others experiencing illness. Mayo Clinic Connect is  a unique platform that also educates users about their conditions, and has regular input fromMayo Clinic doctors and other healthcare professionals.

Colleen is also the founder of Health Care Social Media Canada (@hcsma or #hcsma on Twitter). She has conducted extensive academic research into the potential of social media to help along a patient’s journey through illness. She kindly took time to answer questions about her experiences in the lead-up to the Mayo Healthcare and Social Media Summit in Melbourne, where she’ll be speaking next week.


Colleen Young, Community Director of Mayo Clinic Connect. Pic courtesy of Colleen Young.

How has social media transformed healthcare? 

The connectivity that the social web has afforded people is the single biggest innovation in healthcare.

It’s taken away the terminal illness of isolation, brought people together so they can learn, recognise their knowledge and share with others. This is true for providers, policy makers, researchers, educators as well as patients and family caregivers.


What’s the biggest advice you would give healthcare startup founders or clinicians who want to build a community for their patients or users?

Technology alone does not create community. To effectively connect people, foster discussions that build relationships and create circles of trust requires a human commitment. Many recognise the potential of online communities to affect change, such as provide support and reduce isolation, improve health, change a health behaviour or to even drive research or change policies. But behind every successful community is a leader or team of people that helps nurture the community and to constantly calibrate the fine balance between growth, activity and sense of community.


Mayo Clinic Connect. Pic courtesy of Mayo Clinic and Colleen Young

How can the risk of misinformation amongst patient communities be reduced? What are your thoughts on the best ways to moderate patient communities within hospitals, clinics, private Facebook groups or healthtech apps? 

Many health organisations are concerned about disclosure of personal health or other sensitive information and the proliferation of misinformation. However, if your community has clear policies, proactive community management, as well as active moderation and community participation, these concerns are largely unfounded for online communities. Clearly stated policies make it easy for moderators to modify—and in some cases remove—posts that contravene terms of use, such as commercial postings, advertisements, or impersonations; posts that relate to illegal activity; those that contain disrespectful language, and so on.


Community managers, moderators, and core members model behaviour and can guide members who may have unwittingly shared sensitive information or misinformation. Such modelling establishes and maintains the desired tone of a community. Communities with a secure sense of community can rely on responsive self-policing to correct misguided behaviour and misinformation. In fact, rather than removing misguided information, allowing and enabling community members to correct misconceptions and provide balanced debate can be a very productive bonding opportunity that deepens the sense of community and establishes the value of collective knowledge. Undesirable behaviour does happen in online communities, but responsive community management can maintain the integrity, reliability, and value of the collective community knowledge. (Colleen has written more about this at her website.)

How comfortable were your clinical colleagues initially when Connect launched, and what helped to make them feel more at ease with patient Connect communities if there was unease?

Mayo Clinic has long been a leader in the use of social media. Connect was an extension of our social media presence. Clinicians and staff have readily embraced the patient-to-patient exchanges and strength of the community on Connect which underlines a core value at Mayo Clinic – patients are knowledgeable and participatory members of their health care and well being.

Connect presents a unique opportunity for clinicians to be invited into the patient conversations. All provider participation whether it be in the group discussionswebinars or blog pages, is done in concert with the patients.

Hear Colleen speak at the Mayo Healthcare and Social Media Summit in Melbourne, Australia next week. Tickets are available here

We also interviewed Simon Pase, Video Producer at the Royal Children’s Hospital, Melbournewho will also speak at the Summit.

We’re grateful to have been granted media access to the Summit.  

Mayo Healthcare & Social Media Summit: Interview with Simon Pase, Video Producer at the Royal Children’s Hospital, Melbourne

First published November 9, 2016


We’re pleased to introduce Simon Pase, Video Producer at the Royal Children’s Hospital (RCH) Creative Studio.


The Royal Children’s Hospital Creative Studio. Pic: courtesy of Alvin Aquino

Simon and his team in Melbourne create educational videos, photography and other media for staff, patients and families at the RCH. Their work helps thousands of children and their families each year adjust to illness and the hospital experience. Their team have also produced educational content in healthcare systems outside of the RCH, and for events such as the Royal Children’s Hospital Good Friday Appeal. Producing high-quality videos for varied audiences in the medical system takes a variety of skills from media, journalism, education, and storytelling, with a large dose of compassion throughout.

Anyone with an idea for a healthcare startup or social impact project can benefit from storytelling skills, and Simon’s passion for his work shines through in his interview with us. You can also catch him speaking at the Mayo Healthcare and Social Media Summit in Melbourne, Australia in November.

Can you tell us about your career journey?


I graduated from Film and TV production in 1996 and initially worked in production, and then for a couple of years in the UK. 

When I moved back to Melbourne, there were very few television jobs. So I used my skills as a copywriter in advertising. Years later, when I decided to do further study, I toyed with the idea of teaching. Many friends said “You’d be a great teacher.” But my sister had worked in teaching and didn’t think I’d enjoy it. It made me question, what would I want to do? That led to my Masters in Film and Television at RMIT

My partner was very supportive and worked full-time while I did my Masters and worked in Marketing part-time. At the same time, the RCH job came up. I had no idea it existed. 

I was working alongside photographers at Monash University who did know about this department at the RCH, and encouraged me to apply. It was run by Gigi Williams and they told me I had to do it, it would suit me. My sister had also worked at the RCH as an educational play therapist.

During my Masters’ Major project, I had the best combination of support from university and tools from the RCH. My scholarly interest during my Masters was Sports Documentaries, telling stories of the underdog, their depiction and the intersection of the struggle with sports and life. There are similarities with the RCH stories in this space.

I learnt very quickly, how do people want to be portrayed? Especially children and families.

Research into producing Sports Documentaries was a very similar parallel. 

Once you start here, it’s very addictive.

When I came, I had a very great mentor in Film and TV who took me on an immediate orientation to the hospital environment. His name is Rob Grant, who’s spent 26 years at the RCH. He’s very quick to introduce you to people, their departments, what they do, and how the hospital functions. People are very generous with their time here and are very open. There’s a lot of trust. 

(People at the RCH) feel comfortable including us in their work. 

I learnt how to demonstrate a procedure, and how to tell a person’s story. 

We also work with other hospitals, which is a privilege- we learn how to win the trust of other people, and are always conscious of the privilege of working with others to promote their hospitals. 

When I came to the RCH, I found it’s a place of incredible optimism.

You film kids having open heart surgery for congenital heart disease, and it’s so profound to watch. 


Filming a surgical procedure at the RCH. Pic courtesy of Simon Pase/RCH Creative Studio

I thought, this hospital can do so much. The optimism, the people committed to research. 

Also, you get to observe specialties that normally don’t get as much heroic publicity, such as mental health, yet their work is just as valuable. 

How do you approach a story on a less-publicised or under-acknowledged medical issue?

As an example, here’s a project we did for the Festival of Healthy Living, an Arts Program for communities that have experienced hardship such as bushfires. These communities tend to have a higher incidence of mental health issues and even youth suicide. The program tries to build a lot of structure for community and skills. We were asked to do a film about it. 

At first, there was a very strong reluctance to show these people. We were concerned about exploitation, and it took awhile to figure out how to portray people who may have gone through a significant ordeal. 

Eventually, we realised – humans are very resilient, and kids mean more to us than anything. If that’s the story we can tell, that parents will want to make a better community for kids, that’s a positive story. We interviewed three fantastic sets of parents, and told stories about anxiety and being accepted. And it was tremendous, telling it this way from people who’d gone through it and benefited from it, it had a really positive outcome. 

“Show, don’t tell” is a rule we try to stick to.

Video is an emotive medium, it’s from the entertainment world which is emotive. Video tries to inspire people to do something, to have the confidence to come into hospital (such as through our “Be Positive” video series teaching children about hospital), and undergo treatment, (and then continue that treatment at home).

It’s fantastic that people are conscious now about storytelling. 

When we tell stories, we make sure we are doing the right thing by our subjects. It’s a huge responsibility. 

My favourite project- there are many- but the first time I felt satisfied about my job here, was after doing a video on how to change a tube on a liver transplant recipient, for children going home after a transplant.

It was an easier video to make, but the feedback from the liver transplant nurse two months later was amazing. She said that parents are not scared to try it at home anymore, they feel confident about managing this. 

It’s really positive. It doesn’t take a lot of skill to make sometimes, but they can be the most impactful videos to make because you know the audience will use its lessons in some way. 

The other one was about the triggers of anxiety in children and how the RCH manages it. We have special programs funded through the Good Friday Appeal.The Head of Educational Play Therapy spoke at an event for the Appeal and we created the “Mastery of Fear” video to show the impact of fundraising. When I came up with the idea, it was like an idea you have in your mind that you can’t explain to everybody, but you just do it. And it worked. 

Learn more from Simon Pase and other international speakers at the Mayo Healthcare and Social Media Summit in Melbourne, November 2016. Tickets are available for their Summit, Residency and Film FestivalhereFollow on social media via #MayoinOz. and on Twitter @MayoClinicSMN.

 A selection of the Royal Children’s Hospital Video work can be found hereWe’re grateful to the Mayo team for granting us media access to the Summit. 

We wrote about two Australian healthcare startups using social media in interesting ways- revisit our article at this link

Edit 10 Nov ’16: We incorrectly stated that Simon studied his Masters at Monash; it was actually at RMIT

How Can We Be Leaders Through Healthcare Technology? Day 3 of HiNZ and the New Zealand Nursing Informatics Conference

First published November 7, 2016

This week, we’ve been inspired by the many speakers who have made career leaps: from clinician  to academic; from clinician to ICT (Information and Communications Technology) specialist; and even from accountancy to the public service in healthcare. Here are some of their insights from Day 3 of HiNZ, and the concurrent New Zealand Nursing Informatics Conference:

1) Videos of nature scenes played via app, with or without music, can help reduce pain perception and level of anxiety in the perioperative period. Professor of Nursing, Margaret Hansen of the University of San Francisco,  was inspired to investigate the power of visualisation in dealing with pain, after experiencing a severe illness herself. Her feasibility study, performed as a randomised controlled trial, has shown these promising effects, and will lead to further study- perhaps even in Virtual Reality!

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Prof Margaret Hansen of USF demonstrates one of the app’s Nature videos at the NZ Nursing Informatics Conference 2016. Pic: The Medical Startup

2) “We need to collaborate with our international colleagues,” said Lucy A. Westbrooke, who is the New Zealand ambassador for the International Medical Informatics Association – Nursing Informatics (IMIA – NI). From her diverse career in nursing, leading to executive and chairperson positions in New Zealand health informatics and telehealth, she described some of the various international meetings and opportunities helping to achieve this goal.


3) “You don’t design systems for the most technologically agile; it has to be for the users,” Dr Simon Kos, Chief Medical Officer of Microsoft advised. Having experienced healthcare both as a clinician and as a software engineer, Dr Kos gave insights into the future of medical education with virtual reality through Hololens. 

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Dr Simon Kos, Chief Medical Officer of Microsoft at HiNZ 2016. Pic: The Medical Startup

4) Finally, NZ Ministry of Health Director General Chai Chuah posed the question: What kind of leader are you (in healthcare)? “Today’s global leaders understand and lead the art and science of disruptive change,” he said, acknowledging the combination of both art and science in medicine, technology and healthcare.

Leadership isn’t always about being the first to present an idea, or the first to use a new technology. Leadership can occur at an individual level. As an example, guiding a patient to a tech solution enabled by a District Health Board (DHB), such as A.Prof Robyn Whittaker has done with her project with Waitemata DHB. Her research findings from a messaging reminder service for behaviour change showed that patients benefited from this service. Or coordinating an entire Australian Territory’s telehealth services, as Michelle McGuirk does in the Northern Territory; or encouraging a patient to keep an app-based symptom journal.

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A/Prof Robyn Whittaker, Medical Doctor and Digital Health lead at Waitemata DHB presents her Behaviour Change Messaging project findings. Pic: The Medical Startup

You can view sessions from 2016 and 2015 at with membership. Catch up on Day 1 and Day 2 highlights as well.

We thank HiNZ for providing media access to the conferences and opening our eyes up to these incredible experiences.